Frequently Asked Questions
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Are these phones blacklisted or iCloud locked?
No. Every single phone we sell is fully legally cleared. They are unlocked from previous icloud/Google accounts, contract-free, network-unlocked, and ready to use with any SIM card worldwide. -
What does a 3-month warranty cover?
Our warranty covers all internal technical issues and hardware manufacturing defects (such as a malfunctioning microphone, unresponsive touchscreen, or camera failure). It does not cover accidental physical drops, water damage, or normal battery degradation from daily use. -
How do I return a phone within the 14-day window?
Simply contact our customer support team within 14 days of receiving your package. We will provide you with the return instructions. Please ensure the phone is returned in the exact cosmetic condition you received it, logged out of your personal accounts, and packed securely. -
Will the battery capacity be low?
Absolutely not. We test every single device's battery health. We only sell phones that maintain high capacity levels, ensuring your device holds a reliable charge and lasts throughout your day. - Are the parts original?
Yes, we prioritize keeping our devices as original as possible. If a part (like a battery or screen) ever needs replacement during our testing phase, we only use premium, certified parts that match original factory specifications and performance.